Phone Lindy Asimus in
Australia on 0403 365855 to arrange a confidential discussion and
find out how we can help you develop your business and incorporate
up-to-the-minute social media into your marketing activities!
Twitter, Facebook, Blogging... You can meet your customers where they
now do business.
Can you identify areas in your practice already needing
some attention? Take a look...
This coaching program
designed for accountants, and advisors to business owners. If you are in the
Newcastle and Hunter Valley, this program can be delivered in person by Lindy
available - Social
Linkedin, Twitter. Everywhere you look, social media is taking off. It's
important to understand where your customers are and how to engage with
them. Setting up a page on Facebook is one thing. Doing it the right way,
and knowing how to navigate social media etiquette and get the most from being
online is where many fail.
Your industry has undergone and faces even more, unique
challenges. They are not going to just 'go away', so if you are ready to commit
to doing all the things you have been avoiding till now, then we should talk.
You know, people sometimes talk
about change being hard. Change isn't hard. Its very simple and its very fast.
It's the Getting Ready To Change that can take a while! And
sometimes it takes Too Long...
Contact us now to arrange a
time and we can discuss your particular needs. Whether it is a full program to
devise a simple but effective system for your practice, or a 'one off' program.
It's really that easy.
We can help you in all these areas...
During this stage we will discover...
What is your Vision?
What is The Mission?
o you want the
business to go?
What are your personal and
What are the Values you want
the business to project?
Once this is determined, then we
can proceed to...
Personal and business goal setting
Goals are to be Specific.
Measurable. Achievable. Realistic. Timed.
(also Simple, Meaningful, All areas of your life, Responsible, Toward )
Where are you
Pinpoints the exact location from
which you are starting. We need to ascertain this, so we can track the
improvements from this point on. You recognize and accept any deficiencies, as
well as take credit where due.
For the reality to be addressed
before any improvements can be made, is this:
Wherever you are now is a direct result of the
actions you havetaken … or failed
to take…and the choices you have made until now.
That said, the real question now is:
Are you now ready to make the commitment and do what it takes to get
the results you want?
Since improvements will be as a
direct result of the work we do together, it is important for our starting point
to be assessed, in order for us both to calibrate the success of the program.
What values do you think you
What values do others perceive
you are communicating?
What would you prefer to
communicate as your values?
Design methods to do that.
Assess Current Customer Service Strategy.
Review what is currently in place and take steps to
implement, both a workable database, and contact management system.
Classify Client base.
Based on objective, appropriate criteria. Determine levels
of service for AB&C clients. And no, the starting point doesn't mean that
clients will always remain in the same service group! With proper attention,
many clients can be 'grown up' into the next servicing bracket.
Profile new clients as they come on board.
Work through existing clients on
Diagnose existing program.
Design a new program to structure, enhance or simplify "existing system"
Design Customer Marketing
For throughout the year,
distinct from the normal follow up for specific jobs.
This may include such things as
newsletters, Christmas cards, Birthday cards, client of the month, etc.
Institute a prospect follow up
Ensure adequate procedure in
place to monitor client follow up.
Unique Service P
Determine just what *it* is that
makes Your Service Unique and reveal your Benefit Statement
Design brochure based on your Unique Service Proposition
Based from the client’s perspective
Documentation for Procedures
Step By Step outline
Covers each task within the business
Who does What.
The tasks separate from the
position held by the employee.
Is the business Me?
How do we wish to be
Steps to ensure that is
SALES & MARKETING
Set up and design materials for:
Written Recommendation Strategy
New Client Kit
Succession & Estate Planning
Co-ordination Systems and
Asimus on 0403 365 855 (in Australia)
These topics are also available to be delivered as
workshops for your clients. If you want a way to promote your business and
add value for clients, running workshops for your business clients is a
great way to promote your business!